Terms of Use and Conditions of Sale

Last updated: May 21, 2026

Important notice: Please read these Terms of Use and Conditions of Sale carefully before accessing, using, or placing an order through pluxy.co. These Terms contain disclaimers of warranties, limitations of liability, a mandatory arbitration agreement, and a class action waiver. Unless you opt out as described below, you agree that disputes will be resolved only on an individual basis, and you waive the right to participate in a class action, representative action, private attorney general action, consolidated action, or jury trial.

These Terms of Use and Conditions of Sale ("Terms" or "Agreement") apply to your use of pluxy.co, any related subdomains, mobile pages, checkout pages, customer portals, and other online services operated for the Pluxy brand (collectively, the "Website"). The Website is owned and operated by Blue Brands LLC d/b/a Pluxy ("Pluxy," "we," "us," or "our").

By visiting the Website, creating an account, clicking checkout, placing an order, enrolling in a subscription, contacting us, or otherwise using the Website, you agree to these Terms and to any policies linked from these Terms, including our Privacy Policy, Return & Refund Policy, Shipping Policy, and, if applicable, Subscription/Cancellation Policy.

If you do not agree to these Terms, do not use the Website or place an order.

1. Eligibility and Website Use

By using the Website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use the Website.

You agree not to use the Website or any Pluxy product for any unlawful, abusive, fraudulent, or unauthorized purpose. You may not interfere with the Website, attempt to bypass security features, introduce malicious code, scrape the Website, misuse discounts, impersonate another person, submit false information, or violate any applicable law.

We may suspend, restrict, or terminate access to the Website if we believe a user has violated these Terms or has acted in a way that may harm Pluxy, our customers, our service providers, or the Website.

2. Personal Use Only

Products sold on the Website are intended for personal, household, and non-commercial use only. You may not purchase products for resale, export, marketplace arbitrage, unauthorized distribution, or any other commercial purpose without our written permission.

We reserve the right to refuse, cancel, limit, or review any order that appears to be placed by a reseller, distributor, unauthorized dealer, fraud network, or person using automated ordering methods.

3. Product Information and Results

Pluxy sells beauty, personal care, and skincare-related products. Product descriptions, images, demonstrations, reviews, results, comparisons, and other Website content are provided for general informational purposes.

Individual results vary based on factors such as skin type, hair type, usage consistency, product condition, maintenance, sensitivity, and other personal factors. No Website content should be understood as a guarantee of identical results for every customer.

The Website is not medical advice and is not a substitute for advice from a physician, dermatologist, or qualified health professional. If you have a medical condition, skin condition, allergy, unusual sensitivity, active irritation, recent cosmetic procedure, or uncertainty about whether a product is appropriate for you, consult a qualified professional before use.

4. Product Availability, Pricing, and Promotions

Product availability, prices, bundles, discounts, compare-at prices, offers, shipping thresholds, and promotions may change without notice. We may correct errors, inaccuracies, or omissions at any time, including after an order is submitted.

We reserve the right to refuse or cancel any order affected by a pricing error, product description error, promotion abuse, inventory issue, payment issue, suspected fraud, or other operational issue. If we cancel an order after payment has been captured, we will issue an appropriate refund to the original payment method.

5. Order Placement and Acceptance

Submitting an order does not guarantee acceptance. Your order is accepted only when we confirm shipment or otherwise confirm acceptance. We may require additional information before processing an order.

You agree to provide current, accurate, and complete billing, shipping, email, phone, and payment information. You are responsible for ensuring that your shipping address is complete and deliverable. We are not responsible for delays, failed delivery, or additional costs caused by incorrect, incomplete, or undeliverable information provided by you.

6. Payment

By submitting payment information, you represent that you are authorized to use the payment method and authorize us and our payment processors to charge the order total, including product cost, shipping, taxes, duties, fees, and any other amounts disclosed at checkout.

Payment processing may be handled by third-party payment providers. We do not control all payment authorization decisions and are not responsible for fees or charges imposed by your bank, card issuer, wallet provider, or payment provider.

If a payment is reversed, declined, disputed, or charged back, we may suspend fulfillment, cancel orders, restrict account access, request repayment, or pursue collection to the extent permitted by law.

7. Subscriptions and Automatic Renewal

If you select a subscription, Subscribe & Save, recurring delivery, automatic renewal, or similar offer, the subscription terms shown at checkout and in our Subscription/Cancellation Policy apply.

By completing a subscription purchase, you authorize Pluxy or its subscription/payment provider to charge your saved payment method on a recurring basis at the price and interval disclosed at checkout until you cancel. You are responsible for canceling before the next scheduled charge if you do not want another shipment.

Subscription terms, cancellation methods, refund eligibility for recurring orders, and support contact details are described in our Subscription/Cancellation Policy.

8. Shipping and Delivery

Shipping and delivery terms are described in our Shipping Policy. Delivery dates and transit windows are estimates and are not guarantees. Shipping times may be affected by stock availability, carrier delays, customs delays, holidays, weather, address issues, security screening, and other events outside our control.

For international orders, you are responsible for any customs duties, import taxes, brokerage fees, or similar charges unless checkout expressly states otherwise.

9. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, damaged item claims, and related conditions are governed by our Return & Refund Policy. Please review that policy before purchasing.

Unless our Return & Refund Policy or applicable law provides otherwise, shipping fees, handling fees, import duties, customs fees, and similar third-party charges are non-refundable.

10. Reviews, Testimonials, and User Submissions

If you submit reviews, photos, videos, comments, messages, ideas, testimonials, social media posts, feedback, or other content to us or tag Pluxy online, you grant Pluxy a worldwide, royalty-free, transferable, sublicensable license to use, reproduce, edit, publish, translate, distribute, display, and create derivative works from that content in any media, including marketing and advertising, unless prohibited by law.

You represent that your submission is truthful, based on your actual experience, does not infringe another person's rights, and does not contain unlawful, offensive, misleading, or harmful material.

Testimonials and reviews reflect individual experiences and do not guarantee that every customer will have the same experience.

11. Third-Party Tools, Links, and Services

The Website may include third-party tools, payment processors, checkout providers, subscription platforms, shipping carriers, analytics services, advertising platforms, review tools, email/SMS providers, and links to third-party websites.

We are not responsible for third-party websites, services, policies, acts, omissions, outages, or content. Your use of third-party services may be subject to their own terms and privacy policies.

12. Intellectual Property

The Website and its content, including text, graphics, logos, images, videos, design, layout, icons, software, product names, trademarks, service marks, and other materials, are owned by or licensed to Pluxy and are protected by intellectual property laws.

You may access and use the Website for personal, non-commercial shopping purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, scrape, reverse engineer, or commercially exploit any part of the Website or Pluxy content without our written permission.

13. Electronic Communications and SMS

By using the Website or contacting us electronically, you consent to receive electronic communications from us. These communications may include order confirmations, notices, policy updates, support responses, account messages, and other transactional messages.

If you opt in to marketing email or SMS messages, you consent to receive promotional communications from Pluxy. Message and data rates may apply. Consent to marketing messages is not required to purchase. You may unsubscribe from marketing emails using the unsubscribe link in an email. You may opt out of SMS marketing by replying STOP or following the instructions in the message.

Transactional messages related to orders, support, delivery, account access, or legal notices may still be sent where permitted by law.

14. Disclaimer of Warranties

Except as expressly stated in a written Pluxy policy or as required by law, the Website and all products and services are provided "as is" and "as available."

To the maximum extent permitted by law, Pluxy disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, non-infringement, uninterrupted access, accuracy, reliability, and error-free operation.

Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

15. Limitation of Liability

To the maximum extent permitted by law, Pluxy and its owners, officers, directors, employees, contractors, affiliates, suppliers, service providers, licensors, and agents will not be liable for indirect, incidental, punitive, special, consequential, exemplary, or similar damages, including lost profits, lost revenue, loss of data, replacement costs, personal inconvenience, or business interruption, arising from or related to your use of the Website or purchase/use of any product.

To the maximum extent permitted by law, Pluxy's total liability for any claim related to the Website, an order, or a product will not exceed the amount you paid to Pluxy for the product or order giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

16. Dispute Resolution by Mandatory Arbitration and Class Action Waiver

Please read this section carefully. It affects your legal rights.

Except for claims that qualify for small claims court, disputes involving intellectual property infringement, or claims that cannot be arbitrated under applicable law, you and Pluxy agree that any dispute, claim, or controversy arising out of or relating to the Website, these Terms, any policy, any product, any order, any subscription, advertising, marketing, communications, or the relationship between you and Pluxy will be resolved by final and binding arbitration on an individual basis.

This arbitration agreement is governed by the Federal Arbitration Act. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, unless the parties agree to another arbitration provider or applicable law requires a different procedure.

Before starting arbitration, the party raising the dispute must send a written notice describing the claim and the requested relief. Notices to Pluxy must be sent to:

Blue Brands LLC d/b/a Pluxy Attn: Legal Department 30 N. Gould St Sheridan, WY 82801 United States Email: support@pluxy.co

The parties will attempt in good faith to resolve the dispute informally for 30 days after notice is received.

Unless you timely opt out, you and Pluxy waive the right to:

• Have a dispute decided by a judge or jury, except where small claims court is available.
• Participate in a class action, class arbitration, mass arbitration, representative action, private attorney general action, or consolidated proceeding.
• Bring or participate in claims on behalf of other customers or the general public, except where applicable law does not permit waiver.
• Join your claim with the claim of any other person, unless both parties consent.

The arbitrator may award relief only for the individual party seeking relief and only to the extent necessary to resolve that individual party's claim, except where applicable law requires otherwise.

If any part of this arbitration agreement or class action waiver is found unenforceable as to a particular claim or remedy, only that claim or remedy will be severed and handled in court, and all remaining claims must be arbitrated to the fullest extent permitted by law.

17. Arbitration Opt-Out

You may opt out of arbitration within 30 days after your first purchase from Pluxy or your first acceptance of these Terms, whichever occurs first.

To opt out, send a written notice to:

Blue Brands LLC d/b/a Pluxy Attn: Legal Department 30 N. Gould St Sheridan, WY 82801 United States

Your opt-out notice must include your full name, email address used for your order or account, order number if available, the product purchased if applicable, and a clear statement that you want to opt out of arbitration with Pluxy.

Opting out of arbitration does not affect any other part of these Terms.

18. Governing Law and Venue

These Terms and any dispute not subject to arbitration will be governed by the laws of the State of Wyoming, without regard to conflict of law rules, except that the Federal Arbitration Act governs the arbitration agreement.

For any dispute that is not subject to arbitration or small claims court, you agree to the personal jurisdiction and venue of the state or federal courts located in Wyoming, unless applicable law requires another forum.

19. Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless Pluxy and its owners, officers, directors, employees, contractors, affiliates, suppliers, service providers, licensors, and agents from and against claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your breach of these Terms, misuse of the Website, violation of law, fraud, unauthorized resale, or infringement of another person's rights.

20. Changes to These Terms

We may update these Terms from time to time by posting the updated version on this page. The updated Terms are effective when posted unless a later effective date is stated.

Your continued use of the Website after updated Terms are posted means you accept the updated Terms.

21. Severability and No Waiver

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.

Our failure to enforce any right or provision does not waive that right or provision.

22. Contact

Questions about these Terms should be sent to:

Blue Brands LLC d/b/a Pluxy 30 N. Gould St Sheridan, WY 82801 United States Email: support@pluxy.co Phone: +1 (702)-7849-133